Frequently Asked Questions
Get all the information you need about delivery, return policy, tracking, and payment in our Frequently Asked Questions section.
Delivery
UK shipping costs £3.99 per order. Customers can expect prompt delivery and excellent service, with every order handled carefully and efficiently.
We regret to inform you that we do not currently offer international shipping.
Return Policy
If your purchase isn’t right, we offer a 30-day return policy to ensure satisfaction. Please contact us for instructions, and we’ll guide you through the process.
Tracking and Payment
If you need help tracking your order, feel free to reach out to us at Moonflower Magic through our provided contact information.
We gladly welcome payments made using credit/debit cards and PayPal.
Other Sales Platforms
You can also shop our products at https://moonflowermagicltd.etsy.com.
Prefer in-person shopping?Visit us trading at craft fairs across southern England most weekends. Contact us for details on upcoming events.
Also, please view our Mind Body Spirit Festival page. We are delighted to be exhibiting at Olympia London this year!
New Products
Exciting news! We're expanding with more amazing items like Magical Spell Jars, luxurious Body Scrubs, and nourishing Body Oils. Feel free to contact us with any ideas or suggestions. Your input is vital as we grow, improve, and innovate to serve you better.
Favourite Product
All our products are crafted with care and creativity, but if we had to choose, our favourite product would be our signature Lucky Dust Magical Body Powder. This versatile powder boasts a delightful fragrance, golden sheen, and detoxifying benefits. Infused with four-leaf clover and fortune-boosting herbs, it’s enchanting!
